Types of Care Available
Thank you for considering Willow Gardens Care Center as your partner in providing your loved one with the care they need. We offer a variety of care types, based on the needs of your loved one.
Skilled Nursing Care:
After a qualifying hospital stay, your loved one’s physician will recommend the patient recuperate at a skilled nursing facility prior to going home. Willow Garden’s Interdisciplinary Team will work closely with the physician to determine the appropriate course of treatment. The goal of the Interdisciplinary Team will be to maximize your loved one’s self sufficiency and will include some or all of the following services:
Physical Therapy, Occupational Therapy, & Speech Therapy provided in our onsite therapy gym by Encore Rehabilitation Services
Skilled Nursing Care: 24/7 nursing care, Enteral Nutrition, Wound Care, Pain Management, Medication Management and more provided by our Registered Nurses, Licensed Practical Nurses and Certified Nursing Assistants who work with our Medical Director to coordinate your loved one’s care.
Long Term Care- Intermediate Care:
Willow Gardens provides 24/7 nursing care for residents who are no longer able to care for themselves at home. This care option is appropriate for residents who need long term care and are looking for a new place to call home. Willow Gardens will keep residents engaged in activities, meals, social events, and more. Willow Gardens will also schedule doctor’s appointments, perform nursing care as needed, take care of laundry and housekeeping, and make sure the resident has the help they need with all activities of daily living (bathing, dressing, toileting, transferring, dental care and anything else they may need).
Willow Gardens is available to provide a safe, comfortable, home-like environment for your loved one while you travel, take a break, or go on a business trip. Our professional and friendly staff will gladly care for your loved one while you attend to your business.
Hospice or Palliative Care:
Willow Gardens is available to assist you, in coordination with your hospice of choice, during this trying time. Willow Gardens is willing to coordinate with your hospice of choice to provide high quality care, together. The professional staff will work diligently to ensure that your loved one is as comfortable as possible during this time.
What else does Willow Gardens offer for all residents?
Personal Care for Residents- Residents are assisted, as needed, with bathing, dressing, grooming, feeding, Enteral feeding (if applicable), dental care, incontinence care, preparation for medical tests and exams, ear care, eye care, and positioning in an out of beds and chairs, daily perineal care, catheter care (if applicable), dressing changes, turn residents in bed, sponge baths, and restorative and rehabilitative procedures.
Activities and Social Services: Residents are encouraged to participate in activities they enjoy, daily. Staff will encourage residents to participate in activities and special events. A full list of building activities can be found on our monthly activity calendar. Social Services will help residents coordinate appointments with outside providers, coordinate with families, and help residents get ready to discharge home as appropriate.
Meals: All meals and snacks are provided and can be customized at the resident’s request. We have a variety of meal options available daily, including an always available menu.
Insurance & Payment Options
Willow Gardens accepts most major insurances, and we will be happy to help you navigate the insurance process. Willow Gardens is Medicare and Medicaid certified. Additionally, we accept most Medicare Advantage Plans. Please contact us to see if your insurance program is within our network.
Medicare may be utilized at Willow Gardens after a qualifying hospital stay. In order to qualify, the patient must be admitted to the hospital for 3 days. As your loved one transitions to Willow Gardens, for rehabilitation, Medicare will cover 100% of the costs for care days 1-20. Days 21-100, Medicare will cover up to 80% of the cost, provided the resident is still making progress, and a supplement or secondary insurance may pick up the remaining 20% of the cost of the stay. Medicare will cover the following at Willow Gardens: Semi-private room, all meals, medications provided by our pharmacy partner, medical supplies, nursing care, and physical, occupational, and speech therapies.
Medicated provided medical benefits for low income individuals who have inadequate medical insurance or no medical insurance. Medicaid is a state-run program, and each state establishes their own requirements and eligibility. Willow Gardens is happy to help you apply for Medicaid, if appropriate. For additional questions about Medicaid, speak with the Admissions Director, or go to Medicaid.gov.
Long term residents may choose to pay for their care privately, provided they are not eligible for Medicaid or other insurance benefits. Our rates for a semi-private room with all services and amenities can be found on the Willow Gardens Rate Schedule or by speaking with our Admissions Director.
Long Term Care Insurance: We work with most long term care insurances. Please call us at 319-350-1350 to learn more!
Services and Programs
Admissions and Tours:
We welcome the opportunity to meet with you about how we have refined quality care for over 50 years. We recognize that, for you to make an informed decision about the next steps in the long term or skilled care of your loved one, you may want to see our building and have your questions answered. Contact us with any questions and/or to set up a time for a tour.
Our social services department works closely with residents by identifying their psycho-social, mental, and emotional needs as they transition to and live at Willow Gardens. Social Services works to provide for those needs by advocating for the resident. The Willow Gardens team will aid the resident in arranging appointments and ensuring access to the appropriate services. Social Services is responsible for following and guiding policies and routines that enable residents to maximize their independence, individuality, and dignity. This enables the resident to reach the highest practical level of physical, mental and psycho-social well being and quality of life.
Physical, Occupational, and Speech Therapies:
Our therapists will engage with the residents they serve by challenging them to perform activities of daily living as applicable, such as: bathing, dressing, grooming, transferring, walking, social participation, and more. Therapists will develop health and wellness programs to prevent injuries, maintain function, and improve safety, Therapists will take a leadership role in developing and implementing programs to educate residents on compensatory techniques for low vision, customized exercise programs, and strategies to prevent falls.
Recreation and meaningful activities that we enjoy are important to all of us. Willow Gardens has a well-rounded activities program, seven days a week, designed to meet the needs of residents with varying cognition levels. Residents enjoy at least 3 outings per month, such as lunches, baseball games, shopping, and movies. Event fees and transportation for outings are typically covered by Willow Gardens.
Housekeeping and laundry are managed by Willow Gardens so your loved one can enjoy well maintained common areas, outdoor spaces, and a clean living environment.
Willow Gardens has partnered with Dr. Jeffery Parker, Podiatrist who visits the facility monthly to provide services to residents. Senior Vision Services also visits every other month to provide eye care for residents. Our Medical Director performs in house visits weekly, and our Psychiatrist visits monthly.
Frequently Asked Questions:
How does the admission process work? Willow Gardens would be delighted to care for your loved one. The first step is getting your loved one’s medical information to Willow Gardens. You can do this by asking your loved one’s doctor to fax records to Willow Gardens at 319-377-6022. This information will then be reviewed by the Admissions Director and the Director of Nursing to ensure we can meet your loved one’s needs.
How long does admission take? Admission to Willow Gardens can take 1-5 days, depending on if your loved one is medically ready for discharge from the hospital, and if all medical records have been sent to Willow Gardens yet. When you arrive to Willow Gardens, your loved one will undergo assessments with the nursing team. You are free to remain with your loved one if you so choose. Admission Paperwork will need to be filled out with the Admissions Director on the day of admission.
What should I Bring? Bring Insurance cards, a driver’s license if applicable, social security card, Medicare Card, Power of Attorney documentation, Living Will, and your loved one’s Advanced Directives (DNR/CPR). We also invite you to bring items that would make your loved one feel comfortable. This includes but is not limited to: a chair, lamp, tv, books, photos, bookshelf etc. All rooms have a bed, nightstand, and wardrobe closet included. Phone service is available as well as Mediacom television. Please bring (5) sets of clothing for your loved one, including shirts, pants/skirts/dresses, underwear, socks and shoes. All clothing must be marked with the resident’s name for laundry purposes. We recommend that expensive items not be brought into the facility such as money, jewelry or other valuables. An inventory sheet will be completed at the time of admission, and it will need to be signed. Please do not bring medications, as medications will be provided by our pharmacy partner.
What Else Should I Know?
Care conferences are scheduled with you and your loved one 14 days after admission, and then every quarter (90 days) after that. These conferences are to discuss care concerns, medical conditions, and to set goals for the resident.
Feel free to take your loved one out of the building and please sign them out when you leave and in when they return.
Extension cords, heating pads, and electric blankets are not permitted. All other electrical appliances must be checked by facility maintenance staff prior to use.
Smoking is not permitted on the premises.
Willow Gardens will help you set up phone service if you would like a landline phone in your room. You are welcome to bring a cell phone for the resident, or the resident can speak with you from the facility phone at the nurse’s station.